APPOINTMENT & OFFICE POLICIES
YOUR DENTAL APPOINTMENTS
As a courtesy, we send out reminder emails to you 2-3 weeks before a requested appointment and make confirmation calls or send text reminders two days before all appointments. Although we will make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment.
OUR CLINIC REQUIRES A MINIMUM OF 2 BUSINESS DAYS NOTICE IF AN APPOINTMENT NEEDS TO BE RESCHEDULED.
Due to the continuous high demand for prime appointment times, we require a minimum of two business days’ notice per appointment should you need to reschedule or cancel your appointment. Where insufficient notice is given, a missed appointment fee may be charged to you, or we may require you to prepay to reserve your next appointment. There are many times when our patients require urgent or emergency treatment and therefore require an appointment as soon as possible. Ideally when patients give our clinic advanced notice to reschedule an appointment, this time, can, in turn, be allocated to those individuals in need of urgent treatment. In this way, the clinic can best serve the needs of ALL patients.